Deltok Technologies

Services / IT support

Your external
IT department.

We take care of computers, servers and web solutions. Your team gets a reliable point of contact, and you get more time for your business.

Personal support

Security first

Ready to grow

What we take care of

IT that supports your everyday work.

From helping a user to maintaining infrastructure. We tailor the scope to your team and how you actually work.

01

Support for your team

When something stops working, you need a clear answer. We help with everyday issues and keep your working environment organised.

  • Remote assistance and agreed on-site visits
  • Computer and user account setup
  • Help with email and business applications
02

Servers and infrastructure

We maintain the equipment and systems your business relies on every day.

  • Server installation and maintenance
  • Updates and operational monitoring
  • Access management and documentation
03

Security and backups

Data protection and recovery are part of the maintenance plan, rather than an afterthought when things go wrong.

  • Backup planning and verification
  • Device protection and access permissions
  • Verification of data recovery procedures
04

Websites and applications

Your web solutions also need technical care. We maintain them, keep them running and support further improvements.

  • Hosting and technical maintenance
  • Updates and bug fixes
  • Integrations and new functionality

Working together

From assessment to reliable operation.

  1. 01

    We get to know your environment

    We review your equipment, workflows and current issues. Together we identify what needs immediate attention and what can improve over time.

  2. 02

    We create a clear plan

    We propose a solution, scope and costs. Before starting, we agree on timelines, responsibilities and support terms.

  3. 03

    We implement and stay involved

    We introduce agreed changes, document your environment and provide maintenance and support for your team.

Car and van with Deltok Technologies branding in front of an office building

On-site support

By your side. In person, too.

Not every challenge can be solved remotely. When you need equipment checked, a new installation or in-person help for your team, we arrange a visit around your workflows.

On-site visits and the scope of work are agreed according to your needs.

Arrange a visit

Related services

Need better Wi-Fi, connections between sites or safer remote access? We also take care of network infrastructure.

Network services

Frequently asked questions

Before we begin.

Unsure what you need? We can review your current setup together and explore practical options.

Can you take over our existing IT environment?

Yes. We begin by reviewing the setup, access details and documentation. We then prepare a handover plan and agree on the changes needed.

Do you offer one-off help or ongoing maintenance?

Both. We can help with an individual challenge or agree on regular maintenance. Scope and pricing follow an assessment of your needs.

How are response times agreed?

Response times, issue reporting and any support outside working hours are defined in our agreement. Terms depend on the chosen service scope.

Let’s talk

Less IT worry. More time for business.

Tell us how large your team is and where you most often run into issues. Together we will find a practical support arrangement.

Scope, response times and on-site visits are agreed according to your needs.

Tell us what you need

Describe your environment and challenge. We will use this to propose the next steps.

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